Privacy Policy 

Our website address is: http://tripearth.in

DISCLAIMER

This page sets forth the terms and conditions under which Tripearth Tours shares information on this Website. By using and referring to this site, you agree to be bound by the terms and conditions we have outlined below. Should you not agree and/or accept these terms and conditions, do not use and/or access this site.

ACCURACY OF INFORMATION

Tripearth Tours has taken all possible care to ensure that the information posted on the website is accurate. However, Tripearth Tours does not warrant or guarantee the accuracy or completeness of the information provided on this website, and Tripearth Tours under no circumstances can be held liable for any loss whatsoever caused by reliance on this information. All information on this website including the terms and conditions can be amended, changed, and/or updated anytime and without any notice to anyone and the users will be bound by all such changes. Tripearth Tours may also make improvements and/or changes in the products, services, and/or programs described on this site at any time without notice.

Tripearth Tours is in no way responsible for the content of the advertisers on its website, nor does Tripearth Tours in any manner endorse the products or services advertised on its website by third party advertisers. Users are responsible for verifying the contents and information provided in such advertisements before making any decisions based on the same.

THIRD PARTY PRODUCTS

In the case of third party products displayed on our website, we take no responsibility for the contents, quality, or safety of the product in any way. Tripearth Tours would not be in any way liable or responsible for any loss, damage, or injury sustained by the user as a result of availing of such products and services advertised by third parties on the website.

CONFIDENTIALITY

Information concerning Tripearth Tours, or any of its subsidiaries, their employees, customers, agents, or others on whom data is collected, stored, or processed is the property of Tripearth Tours and is confidential except for the necessary disclosures required by law.

COLLECTION AND USE OF PERSONAL INFORMATION

You may be asked for personal information including but not limited to name, address, email address, telephone number, date of birth, credit/debit card number (in encrypted form) with an expiration date, banking details, Aadhar Details, PAN Details, Visa related Documents (photographs, Bank Details, Business/Company Details, etc.), Passport Details (passport number, issue date, expiry date), mobile number, Professional Qualifications/details, etc., anytime while making a booking/purchase via the website or any other customer touch points. We may keep a record of Your email or other correspondence, and if You call us by telephone, we may monitor and/or record phone conversations for training and customer service reasons. We may collect details of Your computer and visits to this Site (including, but not limited to, traffic data, location data, IP address, operating system, and browser type) for system administration purposes and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

In some cases, we may also need to collect more sensitive personal data such as information regarding Your medical conditions, and disabilities. and special requirements along with medical Certificates supporting the same. This information is allowed to be stored by You and is collected in order to arrange for the services You are requesting and this Information is presented to You at the time of making a booking/purchase so that the process of bookings /purchase is completed expeditiously. This information may also be used internally for research, analysis, and auditing. Cookies and other information may be used to optimize the viewing experience, troubleshoot any problems and serve better content.

PURPOSE OF COLLECTING PERSONAL INFORMATION

The predominant purpose in collecting, storing, transferring, or sharing the information is to:

• Communicate with You regarding bookings/purchases;

• Send booking confirmations;

• Keep You updated regarding transaction status;

• Sending tour-related information on a daily basis;

• Send verification/alert message(s) or email(s).

• Notify and update the changes in bookings.

• Resolve complaints and disputes.

• Allow our customer service department to contact You.

• Detecting and preventing fraudulent or criminal activity.

• Carry out our obligations arising in connection with any contracts entered into between You and us, or between You and a third-party supplier.

• Ensure that content from the website is presented in the most effective manner for You.

PARTIES WITH WHOM YOUR INFORMATION IS SHARED

In order to improve service efficiency, Your personal information may be shared with our Holding Company, Subsidiary Company, associate Companies, Subsidiary of our Holding company, or an entity that controls is controlled by or is under common control. Such information will be shared under controlled and secure circumstances. In any event of a merger, or sale re-structuring or if we sell/ transfer/assign the business or part thereof, to any of our group companies, then any and all the Customer’s personal information will be transferred to the appropriate party.

We may share Your personal information with our Service Providers such as Hotels, Airlines, Destination Management Companies, Transport Service Providers, or any other suppliers involved in fulfilling Your booking/purchase. Please take note that while making a booking/purchase with us, You authorize us to share Your information with the said service providers/suppliers. However, You are advised to go through the privacy policies of the respective service provider/supplier whose services You choose to avail as how the said service providers/suppliers use the information shared with them is beyond our purview. We may share Your personal information with our Business Partners like Banks, Insurance Companies, International SIM Card providers, Visa Consulates, etc.

We may disclose Your personal information if and when required by law. The information will be disclosed when it is necessary to comply with a court order, any ongoing judicial proceeding, or other legal process served on us or to exercise the legal rights or defend against legal claims in bona fide circumstances. We may also disclose the information if the disclosure is reasonably necessary.

MARKETING USE

We may use the information generated from an inquiry or a booking/purchase made by You on this website, to contact You by telephonic means and/or by electronic means (e-mail) with information and offers relating to the products about which You enquired. At any given point in time You can ask us to not process Your personal data for marketing purposes by sending a request to unsubscribe from the e-mail address mentioned here in after:

hello@tripearth.in

We will send You information and offers to vie email relating to products offered by us if You have signed up (opt-in) to receive such marketing. We will not pass Your contact details to any other third party other than our group companies for marketing purposes unless You have expressly agreed that we may do so.

We frequently provide sponsorships as a promotional activity and provide opportunities to You to win great travel-related prizes. Personal Information collected by us for such activities may include contact information and survey questions. We use Your personal information to notify the contest winners. As a part of our marketing policy, You may receive promotional emails, newsletters, exclusive promotions offering special deals, new product launches, etc.

Opinions, suggestions, and feedback given by You are highly appreciated by the Management of Tripearth Tours. In order to collect and gather opinions from You online surveys conducted by us. All the surveys are anonymous unless otherwise stated. Participation in these surveys is entirely optional but it is advisable to participate and give Your opinions as they will be taken into consideration and used to make improvements not only to the Website but also to improve the products and services provided to You.

You also give us your consent to use your photographs captured during tours to be published on the website for marketing and advertising purpose.

DATA PROTECTION AND SECURITY

Information transmitted via the internet is never completely secure and we cannot guarantee the security of Your transmitted data therefore any transmission done via the internet is at Your own risk. The website has stringent security measures in place to protect against the loss, misuse, and alteration of the information, and appropriate security measures and certifications are in place to protect Your personal data. We use SSL (Secure Socket Layer) Technology to encrypt all the information transmitted by You. All information You provide to us is stored on our secure servers. While no system is full-proof, including ours, we will do our best to ensure Your data remains safe with us. In no circumstance, will Tripearth Tours be held responsible for any loss of Your personal information due to malicious attempts of unlawful interception of Your personal data or private communications by a third party. By browsing the website or making a booking/purchase You agree with such limitation and exposure.

INDEMNITY

The User shall hold Tripearth Tours fully indemnified and harmless in case any suit, action, application, revision, writ petition, execution proceedings, claim, demand, or any other legal proceedings are initiated against Tripearth Tours due to any action/s of the user in using the website.

SECURITY WARNINGS

It is up to you to take precautions to ensure that whatever you select for your use is free of all such items such as viruses, worms, trojan horses, malicious codes, and other items of a destructive nature. IN NO EVENT WILL TRIPEARTH TOUR BE LIABLE TO ANY PARTY FOR ANY LOSS OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES INCLUDING MISUSE CAUSED BY THE USE OF THIS WEBSITE, OR ANY OTHER HYPERLINKED WEBSITE.

PRODUCTS & SERVICES

Please note that the information on our products and services provided to you on our website is for you to know the products Tripearth Tours offers and not as an offer to sell or as a solicitation to purchase any of our products or services. Our products and service references on our website are for general description purposes only. Communicate with us through our Contact Us page enabling us to supply you with details of your requirements.

CHANGES TO THIS PRIVACY POLICY 

By opening, browsing, using this site for transactions, or storing any data/information, You agree to comply with the latest revised privacy policy in effect at such time. The contents of this Privacy Policy are subject to change at any time without notice. Therefore, You have to make sure You have access to the latest version of the Privacy policy.

If at any time You believe that we have not adhered to the Privacy Policy, please inform us by e-mail at hello@tripearth.in and we will take all reasonable efforts and steps to promptly determine and resolve the issue.

COMMENTS AND SUGGESTIONS

If you have any questions or suggestions please feel free to email us at hello@tripearth.in